Concierge / Building Manager

Added: 9th February, 2024

Location: Greater London

Salary: £26,000

Start Date: ASAP

Sector: Security

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About the Role

We are looking for a professional and trustworthy concierge, passionate about providing a personable service to the residents of a house and residential block of 8 flats in Kensington. You will be the first point of contact for residents and contractors for the building. There is a desk in reception and available amenities for the successful candidate on site.

Key Accountabilities:

  • To be in reception Monday to Friday 09.00 to 17.00 with a lunch break.
  • To deal with tenants/occupiers queries in relation to building matters (which may be blocked drains, broken fridges, curtain rail problems etc.)
  • To deal with postal and parcel deliveries to the apartments.
  • To liaise with the managing agents in connection with sourcing contractors to carry out maintenance works.
  • To show contractors to places where work needs doing, and ensure work is completed satisfactorily.
  • To assist in the maintaining of records for statutory information.
  • To review reports on statutory information, and in conjunction with the property managers to determine remedial action.
  • To liaise with statutory bodies and utility providers when tenants change.
  • To report any tenant complaints.
  • Assist in identification of matters which can be included in an annual service charge budget preparation.
  • Responsible for keys that are retained on site for some of the apartments, and plant areas.
  • Simple security to the property, whilst on site.
  • To be trained as a fire warden to oversee the property evacuation in the event of a fire, or drill.

Knowledge/ Experience and Skills: 


  • DBS Required


  • Hotel, concierge or letting agency experience

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